At Billion77, player privacy is not merely a legal obligation — it is a core value we have held since day one. This document transparently explains how we collect, use, store, and protect your personal information when you use our platform. We have written this policy in plain, straightforward language — not convoluted legal jargon.
Our Privacy Commitment
Before reading the full details, here are the core commitments we uphold across every aspect of player data management at Billion77.
All data transmitted between your device and our servers Billion77 encrypted using 256-bit SSL protocol — the same security standard used by Malaysia's leading banking institutions. Your data cannot be intercepted while in transit.
Player funds Billion77 held in a separate account from the company's operational funds. This means your funds are always secure and can be returned at any time, regardless of the company's financial position.
Billion77 has never sold, and will never sell, player personal information to third parties for marketing or commercial purposes. Your data is not our product — it is our responsibility to protect.
Authorised staff only Billion77 who require access to specific data to carry out their responsibilities are the only ones granted permission. All internal access is logged and audited regularly to detect any improper use.
Billion77 supports Two-Factor Authentication for enhanced account protection. With 2FA enabled, even if your password is compromised, no one can access your account without the verification code sent to your phone.
Security & privacy systems Billion77 undergoes regular independent audits conducted by qualified third parties. These audits ensure ongoing compliance with the latest security standards and identify any potential vulnerabilities before they can be exploited.
Data Type
This table summarises the categories of data we collect, the purposes for collection, and the legal basis for processing.
| Data Category | Examples of Information | Primary Purpose | Legal Basis for Processing |
|---|---|---|---|
| Identity Data | Full name, date of birth, MyKad number | Identity verification (KYC), age restrictions | Legal Obligation |
| Contact Data | Phone number, email address | Account communications, security notifications | Contractual Requirements |
| Financial Data | Deposit/withdrawal records, payment methods | Transaction processing, fraud prevention | Contractual Requirements |
| Gaming Data | Betting history, game results, active sessions | Dispute resolution & service improvements | Legitimate Interest |
| Technical Data | IP address, device type, web browser, access logs | Security, fraud detection, platform performance | Legitimate Interest |
| Usage Data | Pages visited, session duration, preferences | Personalise your experience, game recommendations | Legitimate Interest |
Your Rights
As a registered Billion77 player, you have the following rights over your personal data, which you may exercise at any time.
To exercise any of the above rights, contact us at support@billion77.best by stating your request type and account number.
Billion77 collects your personal information through several methods when you register and use our platform. We only collect information that is genuinely necessary to provide a safe and quality service.
Information You Provide Directly:
Automatically Collected Information:
Note: Billion77 does not collect sensitive data such as health information, religion, political views, or biometric data, except where specifically required for identity verification and only with your explicit consent.
The data we collect is used exclusively for purposes directly related to the delivery of our services. Billion77 to you. The primary purposes are as follows:
Account Management & Services: We use your identity and contact information to create and manage your account, process deposits and withdrawals in MYR, send important account notifications, and assist you whenever you reach out to our support team.
Security & Fraud Prevention: Technical data and game records are used by our monitoring systems Billion77 to detect suspicious activity, prevent multi-account use, identify fraud attempts or collusion at the Poker tables, and protect the integrity of the platform for all players.
Legal Compliance: Certain data processing is mandatory to meet legal and regulatory requirements, including anti-money laundering (AML) controls, Know Your Customer (KYC) requirements, and any lawful requests from Malaysian authorities.
Enhanced Player Experience: Anonymous and aggregated usage data is used to understand how players interact with the platform, identify areas for improvement, and optimise technical performance. Billion77.
Marketing: Billion77 may send you promotional information and bonus updates via email or platform notifications. You can opt out of marketing communications at any time through your account preference settings, without affecting your core services.
Billion77 does not sell, rent, or share your personal information with third parties for marketing purposes. However, in the following limited situations, data sharing may occur:
Service Providers (Data Processors): We work with trusted technical service providers to operate the platform — including server infrastructure providers, payment service providers (for processing transactions via Touch 'n Go eWallet, GrabPay, DuitNow, and others), and game software providers. All these providers are bound by strict data protection agreements and may only process your data for the purposes we specify.
Legal Obligation: Billion77 will disclose data to competent authorities where required by Malaysian law, a valid court order, or in the context of an official investigation conducted by a qualified enforcement agency.
Platform Integrity Protection: In cases of serious misconduct such as confirmed financial fraud or illegal activity, relevant information may be shared with financial institutions or the appropriate agencies for prevention purposes.
Our Commitment: Billion77 will not share your game records, transaction history or personal information with advertisers, data brokers or any commercial entity unrelated to the provision of our services to you. This is an absolute guarantee on our part.
Billion77 implements comprehensive technical and organisational security measures to protect your personal data against unauthorised access, loss, destruction, or accidental disclosure:
Technical Security Measures:
Organisational Security Measures:
Data Breach: In the event of a security breach that materially affects your data, Billion77 is committed to notifying you within 72 hours of detecting an incident via your registered email, along with details of the data involved and the steps we have taken.
While we take every reasonable precaution, no security system is entirely foolproof. You also play an important role in keeping your account secure — never share your password with anyone, and enable Two-Factor Authentication (2FA) for added protection.
Billion77 uses cookies and similar tracking technologies to enhance your experience on our platform. The types of cookies we use are as follows:
| Cookie Type | Purpose | Duration | Can Be Disabled? |
|---|---|---|---|
| Essential Cookies | Maintain login sessions, account security, and core platform functionality | Session / 30 days | No (mandatory) |
| Functional Cookies | Remember your preferences (language, theme, game settings) | 1 year | Yes |
| Analytics Cookies | Understanding how the platform is used to drive improvements | 2 years | Yes |
| Security Cookies | Detecting unauthorised access attempts and fraudulent activity | 90 days | No (mandatory) |
You can manage your cookie preferences through your web browser. Please note that disabling essential cookies may affect the core functionality of the platform. Billion77 including the ability to log in and play.
Important Note: Billion77 does not use third-party cookies for targeted advertising. All analytics cookies we use are solely for internal platform improvement purposes.
You have a range of rights regarding your personal data as outlined in the Your Rights section above. Here is how to exercise those rights in practice:
Via Account Panel: Basic data correction rights — such as display name, phone number, and email address — can be updated directly in the "Profile Settings" section of your account. Billion77 on your own without needing to contact the support team.
Via the Support Team: For more complex requests such as full data access, data deletion, data portability, or objection to processing, send an email to support@billion77.best with the subject line "Privacy Rights Request" and include:
Response Time: Billion77 is committed to responding to all privacy rights requests within 14 calendar days of receipt. For more complex requests, this period may be extended to 30 days with prior notice to you.
No Charge: All privacy rights requests are free of charge and Billion77 will not charge any fee to process a legitimate request. Exercising your privacy rights will not affect your access to or use of the platform.
Billion77 only retains your personal data for as long as necessary for the purposes for which it was collected, or to fulfil applicable legal obligations.
Standard Retention Periods:
After Account Closure: When you close your account Billion77, we will delete or anonymise any personal data that is no longer required to fulfil our legal obligations within 90 calendar days. Financial data will be retained for the period required under Malaysian law.
Deletion Restrictions: Even if you request deletion of your data, Billion77 may be required to retain certain records as mandated by Malaysian law — particularly financial transaction records and KYC records. We will inform you of any records that cannot be deleted and the reasons why.
Billion77 may update this Privacy Policy from time to time to reflect changes in our practices, new legal requirements, or service improvements. When material changes are made, we will:
Continued use of the platform Billion77 after a Privacy Policy update takes effect will be considered acceptance of the revised terms. If you do not agree with the changes, you have the right to close your account and withdraw your balance before the effective date.
Stay Informed: We encourage all players Billion77 to review this Privacy Policy periodically, especially upon receiving notifications of changes. This ensures you always have a clear understanding of your rights and the protections in place.
If you have any questions, concerns, or requests relating to this Privacy Policy or how Billion77 manage your personal data, our team is ready to assist in Bahasa Melayu through the following channels:
We take every privacy enquiry seriously. If you are not satisfied with our response, you have the right to file a complaint with the relevant regulatory body in Malaysia.
This Privacy Policy forms part of the agreement between you and Billion77. By using our platform, you confirm that you have read and understood how we handle your personal data as described in this document.
Learn More
When you register with Billion77, you are placing your trust in us — the trust that your personal information will be handled responsibly, stored securely, and never misused. That trust is the foundation of the relationship between Billion77 with every one of our players, and we never take this trust lightly.
The online gambling industry runs on trust. Players need to feel confident sharing their personal information, registering payment methods like Touch 'n Go eWallet or GrabPay, and knowing that their gaming records won't be passed on to unauthorised parties. At Billion77, we understand this completely — and this privacy policy is the written expression of that commitment.
One of the questions Malaysian players ask most frequently concerns payment data. When you make a deposit using Touch 'n Go eWallet, DuitNow, or FPX (Maybank2u, CIMB Clicks), we only retain the information necessary to verify the transaction and comply with financial reporting requirements. Your full e-wallet account number is not stored in a fully readable format in our database — it is held in an encrypted format using a token that can only be used for the purposes you have authorised.
Gaming records are another area players often ask about. Every poker hand you play, every Sports Betting wager you place on the Malaysia Super League or EPL, every slots session you complete — all of it is recorded in the Billion77. This data is retained for several important purposes: to resolve any disputes that may arise, to help you review your own game history, and to meet audit requirements. These records are not shared with third parties and are not used for commercial profiling.
We also want to be transparent about how we use cookies. Billion77 uses necessary cookies to keep the platform running properly — for example, to maintain your login session while you play. We also use analytics cookies to understand how the platform is used so we can improve it. What we do not do is use third-party cookies to target you with ads on other websites — that is a line we do not cross.
From a technical protection standpoint, the infrastructure of Billion77 is built on a "layered defence" principle. This means that even if one security layer is breached by an unauthorised party, multiple additional layers of protection remain in place to prevent access to sensitive data. 256-bit SSL encryption, multi-layered firewalls, role-based access controls, and regular security audits are among the layers that make up this defence.
We also believe players have the right to know their rights. You have the right to request a copy of all data we hold about you. You have the right to request correction of inaccurate data. You have the right to request deletion of your data within the limits permitted by law. And you have the right to object to any processing you feel is inappropriate. Billion77 fully supports the exercise of these rights, and our team is ready to help you act on them.
Ultimately, data privacy is not a static matter — it must evolve alongside changes in technology and emerging threats. Billion77 is committed to continuously improving our privacy practices, investing in the latest security technology, and ensuring that every Malaysian player who entrusts us with their data receives the best protection we can provide. Your trust is our most valuable asset — and we will never take that responsibility lightly.
If you have any concerns about your data privacy or wish to exercise your rights as a player, Billion77, please contact us at support@billion77.best. All privacy inquiries will be handled by trained staff within the designated timeframe. For more information on how we manage our services overall, please read our Terms & Conditions.
Read Full Terms & Conditions